iPod Sales Keep Fueling Apple Earnings (RedNova)
By Bloomberg, AP and Staff Reports Apple Computer Inc. easily topped Wall Street's forecasts for its latest quarter Wednesday, driven largely by the continued popularity of its industry-leading iPod music player.

Linux gains traction in software market (Chicago Tribune)
IBM's backing helps add more followers When IBM introduced a version of Lotus Notes that runs on the desktop computers using the Linux operating system this month, it was a sign of confidence that open-source software is gaining market traction.

Customer Support Software
The way that customer support is handled is changing rapidly, thanks to emergence of customer support software that make life easier for companies of any size. Now, a single system can offer multiple customer care solutions for a fraction of the cost of more complex systems.