Microsoft's Zune to rival Apple's iPod (ZDNet Australia)
After trying for years to compete with the iPod through an array of partners, Microsoft confirmed Friday that it plans to directly go after Apple Computer with its own rival, Zune.

DR Debunks Security Myths (Unstrung.com)
NEW YORK -- Data loss epidemics. Linux and the Mac OS as Windows insurance policies. Anti-virus software is 100 percent effective.

Customer Support Software
The way that customer support is handled is changing rapidly, thanks to emergence of customer support software that make life easier for companies of any size. Now, a single system can offer multiple customer care solutions for a fraction of the cost of more complex systems.