New Microsoft MP3 player targets Apple's iPod (AFP via Yahoo! News)
Microsoft confirmed rumors it planned to launch an "iPod killer," saying its challenge to Apple Computer's dominant MP3 player would hit the market this year.

Linux gains traction in software market (Chicago Tribune)
IBM's backing helps add more followers When IBM introduced a version of Lotus Notes that runs on the desktop computers using the Linux operating system this month, it was a sign of confidence that open-source software is gaining market traction.

CRM Software is Nice, But It's No Rosie Jetson
CRM software can certainly improve your customer relations program, but it cannot run the program entirely. Unlike Rosie Jetson, your CRM program needs human input and direction.